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Shawn and Son Plumbing LLC
Quality Tradesmen Serving WNY with Integrity | Family Owned & Operated | Open 24 Hours
Jerre T.
Shawn recently installed a new sump pump along with a battery-operated back-up pump for me. When he came by to discuss the project and to provide me with an estimate, he thoroughly and completely addressed my options along with reasons why I might want to chose one thing over another. I am a single woman homeowner and really appreciate it when someone spends the extra time to make sure I understand what they’re telling me so that I can make an educated decision. Another plumbing company provided an estimate based on photos they asked me to send of my current sump pump and surrounding area; no one ever came over to actually look at the area nor to speak with me. That did not exactly instill confidence. I would not hesitate to contact Shawn and Son for any future plumbing needs.
Barb K.
Had a couple of estimates before I met with Shawn. He was on time for out appointment and he answered all my questions and explained everything he was going to do so i could understand it. Very professional and friendly. He ordered the parts needed and kept in touch to let me know how long it would be. He came when he said he would, installed the backup sump pump and showed me how it works and exactly what to do. I was very pleased and would definitely use him again for all my plumbing needs.
Remy P.
I can’t say enough good things about Shawn.I’d give him 10 stars if I could. In addition to great high quality work, he’s very responsive, dependable, professional, knowledgeable and courteous. I recommend him to anyone!
Aaron K.
I would highly recommend using Shawn and Son Plumbing LLC! They offer such great service at a fair price. I needed an emergency drain cleaning late at night and after calling several plumbers and receiving no response or no one willing to come out that night without charging a ridiculous late hours fee, Shawn did not hesitate to help. He was very friendly and thorough in explaining the issue at hand, as well as, keeping me updated and sending pictures of what caused the backup, as I was not able to be at the property myself. Shawn was able to resolve the issue and unclog the drain swiftly. He called after the job was done to make sure I was completely satisfied and recommended further advice so that I would not be stuck with this problem again in the future. The entire process from quoting the issue, getting the job done, updating me, and creating an invoice after completion was done so efficiently. By far, this is the best plumbing service I have ever received. Shawn and Son Plumbing is now my number one go to plumbing service!
Randa M.
AMAZING! Go with Shawn and Sons Plumbing! Pricing is comparable, professional, completed in the time frame he stated, organized, careful and cleaned up as he went. I can't say enough positives! Shawn replaced leaky bathtub pipes and installed a new bathtub faucet and knobs, including shut off valves in the bathroom and on hot water tank. It was a difficult job due to the space and access (he had to move the toilet). He took out a few tiles at the access panel, less than anticipated and saved the tile around the faucet. Again Amazing!! Shawn explained all my options when giving the estimate, thoroughly communicated during job, then walked me through and showed me everything. I will use for future jobs and recommend to others.
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